Terms of service

Effective Date: 19/04/2006
Website: https://kingsqueens.in

Welcome to KingsQueens. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully.

1. General Conditions

By using this website, you confirm that you are at least 18 years old or using it under parental supervision.
We reserve the right to refuse service to anyone at any time for any reason.

2. Products & Services

Kings & Queens specializes in birthday-themed t-shirts and apparel.
We strive to display product colors and designs as accurately as possible, but we cannot guarantee exact color accuracy due to screen variations. All products are made-to-order, so processing time is required

3. Pricing & Payments

All prices are listed in INR (โ‚น) and are subject to change without notice.
We reserve the right to modify or discontinue products at any time.

We accept:

  • Cash on Delivery (COD)
  • Online payments (UPI, Debit/Credit Cards, Net Banking)

4. Order Acceptance & Cancellation

We reserve the right to:

  • Refuse or cancel any order at our discretion
  • Limit quantities per customer

Orders may be canceled if:

  • Product is out of stock
  • Payment issues occur
  • Suspected fraudulent activity

5. Shipping Policy

  • Orders are processed within 1โ€“4 business days
  • Delivery time: 5โ€“7 business days across India
  • Delays may occur due to unforeseen circumstances
  • Customers must provide accurate shipping details
  • We are not responsible for delays caused by courier partners or external factors

6. Returns, Refunds & Exchanges

We offer a 7-day return/exchange policy under the following conditions:

Eligible cases:

  • Wrong product delivered
  • Damaged or defective item

Conditions:

  • Unboxing video is mandatory for claims
  • Product must be unused and in original packaging

Non-returnable:

  • Used or washed items
  • Size issues (unless explicitly covered)

Refunds are processed within 5โ€“7 business days after approval.

7. Intellectual Property

All content on this website including logos, designs, text, graphics, and images is the property of Kings & Queens and protected under applicable laws.
Unauthorized use is strictly prohibited.

8. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Upload harmful or malicious content
  • Attempt to hack or disrupt the website

9. Limitation of Liability

We are not liable for:

  • Indirect or incidental damages
  • Delays or failures beyond our control
  • Misuse of our products

10. Third-Party Links

Our website may include links to third-party websites.
We are not responsible for their content or policies.

11. Changes to Terms

We reserve the right to update these Terms at any time.
Changes will be posted on this page.

12. Contact Information

For any questions regarding these Terms, contact us at:
๐Ÿ“ง Email: care.kingsqueens.in@gmail.com
๐Ÿ“ฑย WhatsApp:ย +91 924459075