๐ TERMS OF SERVICE
Effective Date: 19/04/2006
Website: https://kingsqueens.in
Welcome to KingsQueens. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully.
1. General Conditions
By using this website, you confirm that you are at least 18 years old or using it under parental supervision.
We reserve the right to refuse service to anyone at any time for any reason.
2. Products & Services
Kings & Queens specializes in birthday-themed t-shirts and apparel.
We strive to display product colors and designs as accurately as possible, but we cannot guarantee exact color accuracy due to screen variations. All products are made-to-order, so processing time is required
3. Pricing & Payments
All prices are listed in INR (โน) and are subject to change without notice.
We reserve the right to modify or discontinue products at any time.
We accept:
- Cash on Delivery (COD)
- Online payments (UPI, Debit/Credit Cards, Net Banking)
4. Order Acceptance & Cancellation
We reserve the right to:
- Refuse or cancel any order at our discretion
- Limit quantities per customer
Orders may be canceled if:
- Product is out of stock
- Payment issues occur
- Suspected fraudulent activity
5. Shipping Policy
- Orders are processed within 1โ4 business days
- Delivery time: 5โ7 business days across India
- Delays may occur due to unforeseen circumstances
- Customers must provide accurate shipping details
- We are not responsible for delays caused by courier partners or external factors
6. Returns, Refunds & Exchanges
We offer a 7-day return/exchange policy under the following conditions:
Eligible cases:
- Wrong product delivered
- Damaged or defective item
Conditions:
- Unboxing video is mandatory for claims
- Product must be unused and in original packaging
Non-returnable:
- Used or washed items
- Size issues (unless explicitly covered)
Refunds are processed within 5โ7 business days after approval.
7. Intellectual Property
All content on this website including logos, designs, text, graphics, and images is the property of Kings & Queens and protected under applicable laws.
Unauthorized use is strictly prohibited.
8. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Upload harmful or malicious content
- Attempt to hack or disrupt the website
9. Limitation of Liability
We are not liable for:
- Indirect or incidental damages
- Delays or failures beyond our control
- Misuse of our products
10. Third-Party Links
Our website may include links to third-party websites.
We are not responsible for their content or policies.
11. Changes to Terms
We reserve the right to update these Terms at any time.
Changes will be posted on this page.
12. Contact Information
For any questions regarding these Terms, contact us at:
๐ง Email: care.kingsqueens.in@gmail.com
๐ฑย WhatsApp:ย +91 9244517594