โ“ FAQs (Frequently Asked Questions)

1. Is KINGSQUEENS a genuine brand?

Yes ๐Ÿ’ฏ We are a trusted and genuine brand. Your orders are completely safe with us.

2. Why does my order take time to ship?

We follow a made-to-order model ๐Ÿ‘•

  • Production: Up to 72 hours
  • Shipping: Within 24 hours after production

3. When will I receive my order?

  • Metro cities: 3โ€“5 days
  • Other locations: 5โ€“7 days

4. Do you offer Cash on Delivery (COD)?

Yes ๐Ÿ‘ COD is available on selected products (extra charges may apply)

5. How can I track my order?

Once shipped, tracking details are sent via:
๐Ÿ“ฉ Email / ๐Ÿ“ฑ SMS / ๐Ÿ’ฌ WhatsApp

6. What if my order is delayed?

Delays can happen due to courier or external factors, but donโ€™t worry โ€” your order is safe ๐Ÿ’™
Contact us anytime for updates.

7. Do you deliver before birthdays?

๐ŸŽ‰ Yes! We always try our best to deliver before your special day.